Absolutely! Like the NDIS, we are all about choice and control. Our intake process includes a meet and greet with either Ryan or Rhyanon initially to gain an understanding of who you are and what you need from support. We then look at our current staff pool for suitable workers and, if we have no one currently, will seek to recruit the right worker for you.
Unfortunately, this can mean that support may not start right away, however, having been on the receiving end of poor support, we believe that if your situation allows, it is better to wait for the right fit than to rush and have a bad experience from the start.